Policy
Refund Policy
SoftForge aims to keep pricing, milestones, and deliverables clear before paid work begins.
- 1Deposits and milestone payments are generally tied to scheduled project work and reserved delivery capacity.
- 2Refund eligibility depends on the signed proposal, project stage, delivered work, and unrecoverable third-party costs.
- 3If a project is cancelled, SoftForge will review completed work and remaining milestones before determining any refund amount.
- 4Third-party software, hosting, domains, subscriptions, and payment gateway charges are not controlled by SoftForge and may be non-refundable.
- 5Clients should contact SoftForge promptly if there is a concern with scope, quality, or delivery.